Well, That's Awkward...

You clicked “I DON'T LIKE THIS,” so we're guessing you're not a fan of our guided contact system. That's okay — we'd genuinely like to know why.

We created this system because we're currently short-handed and working through a heavy workload. A significant amount of time can be spent responding to questions that are already answered somewhere on our website. The goal isn't to prevent people from contacting us — it's to help you find those answers immediately while allowing us to spend more time completing projects and orders.

When a question isn't answered on our website or genuinely requires our direct assistance, the guided contact system still provides a way to send us a message.

If there's something about this system you don't like, think is confusing, or believe we could improve, tell us below. We may not change it, but we will genuinely consider the feedback.

Please note: This form is only for feedback about the guided contact system. It is not an alternate contact form for product questions, estimates, orders, projects, or other inquiries.

First name

Last name

Email (No masked, relay, or temporary addresses)

Phone

Multi choice

I don't want an immediate answer to my question. I'd rather wait for a reply

I'd rather not look for the answer myself. I'd rather just ask

I'd rather send an email than follow a link directly to the answer

I don't want to go through a few steps before sending an email

I'd rather contact you directly, even when my question doesn't require direct assistance

I don't like being redirected to information when I already decided I wanted to email

Care to elaborate? If there's another reason you don't like the guided contact system, or you just need to get it off your chest, here's your chance.

I understand this form is for feedback about the guided assistance only. If I use it to bypass the guided assistance and ask an unrelated question, my submission will be ignored.

Well, That's Awkward...

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